Land of Leather Holdings Plc
Land of Leather Limited

"the Companies" (In Administration)

Lee Manning and Nick Edwards of Deloitte LLP, the business advisory firm, were appointed Joint Administrators of the Companies on 12 January 2009.

Prior to the appointment of the Administrators, the Companies’ directors had been seeking to either raise working capital facilities or sell the business following challenging trading conditions but were unsuccessful in doing.

Despite entering into negotiations with numerous interested parties, it has not been possible to find a buyer for Land of Leather as a going concern and, regrettably, we have had to take the decision to close the remaining stores. We are currently running a closing down sale at all stores to liquidate the Group's remaining stockholding, and will close the stores on a stage by stage basis.

We would like to reassure customers that upon closure of the stores the processing of any outstanding orders will be automatically transferred to the Group’s head office.

The Administrators are working closely with the directors to protect the interests of customers who have paid deposits on furniture orders. The Administrators have taken a number of steps both to protect customers and to inform them of how the Administration affects their circumstances.

Customer Deposits:

Although Land of Leather Limited is now trading in Administration, your deposit is safe (see below for extent and conditions).

• If your goods are in stock and they have been paid for in full, your order will be delivered in the usual way.
• If your goods are in stock and you have paid a part deposit, your goods will be delivered upon payment of the final balance, in the usual way.
• Deposits paid on goods that are not currently in stock will be honoured in one of the following ways:

• When your goods arrive the balance will be requested and should be paid; the goods will then be delivered in the usual way.
• If your goods are not going to be available for delivery (within a reasonable time) and you have paid your deposit by credit card or visa debit card, you are entitled to contact your card provider for a refund. But please do not apply for this just yet until it is confirmed your goods are not available.
• All other deposits (cheque/cash/non-visa debit card) paid where customer goods are not in stock:
• Paid after 26 December 2008 are fully protected and will be available for a refund if orders cannot be fulfilled.
• Deposits paid under the above payment methods before 26 December 2008 are taken into account and will be honoured either in full or partially, in accordance with the terms outlined on the next page as a part payment against an alternative product selection on attractive terms (please ask in store for details).

The Administrators have written to all customers who have paid a deposit to explain how they are affected. In addition, a dedicated hotline UK: 0800 496 0868, International: +44 800 496 0868 and email enquiry address lol@deloitte.co.uk have been set up for concerned customers.

All customers should note whilst the stores are open for business as usual, we urge customers who have paid deposits to use the hotline, email enquiry address and website, rather than to visit the stores, unless it is to pay the balance on goods ready for delivery.

Where customers have been given a scheduled delivery date or have been advised that goods are awaiting payment of the balance before delivery can be made, these deliveries and orders will all be fulfilled.

Customers who have bought items from concessions based within Land of Leather stores are unaffected by the Administration.

All customers should note that this website and related notice will be updated where there are further updates to communicate to customers.

The affairs, business and property of the Group are currently managed by Lee A Manning and Nick G Edwards as Joint Administrators. The Administrators act only as agents of the Group and contract without personal liability.

For more information please refer to:

• Customer categories and latest information
• FAQs
• Up to date store information