Luxurious Leather
Nothing can compare to the style and feel of leather
upholstery.
It is a natural material which enhances your living
space with its luxurious appearance.
Naturally, you will want to keep your leather upholstery
looking its best for as long as possible, however accidents
do happen.
This is why Land of Leather recommend that your purchase
is protected for 5 years against accidental damage such
as household stains, rips, tears, burns and structural
defects*.
Ultimate Care for Leather, the
natural choice for peace of mind
Ultimate Care has been exclusively developed
for Land of Leather by Homeserve Warranties Ltd, the
UK's largest name in furniture protection programmes
and its sister company Homeserve Care Solutions, who
specialise in the provision of furniture care products.
Helpline
The answers to any queries you may have with regard
to the general care and maintenance of your new leather
upholstery. The helpline** number is 0870 3200244.
No Cost Call Out
In the event of a claim, simply call the claims line
and once your claim has been validated one of our technicians
will visit to rectify your problem.
Stains (including but not limited to):
- Foodstuffs and Beverages
- Human and Pet Bodily Fluids
- Cosmetics
- Ink
- Paint
- Grease from Foodstuffs
- Shoe Polish
- Superglue
- Corrosive Substance
Structural Defects:
- Breakage or separation of frame components
- Bending or breaking of metal components
- Excessive loss of resiliency of foam or fibre filled interiors
- Electric Motors and Hand Controls
Accidental Damage (resulting in):
- Rips, Tears and Burns
- Seam Splitting
- All Stitching
- Buttons and Zips
- Peeling of the Hide
- Lifting of Veneers
- Pet Damage
Free Footstool Cover
4 - 6 seat orders include Free Footstool Cover.
No Depreciation Value
In the event we are unable to repair your item and need
to replace it, their is no depreciation on the value
of your goods.
Land of Leather currently offer Ultimate Care Gold at
£169.
Gold is available for orders under £800 comprising
4 - 6.5 seats.
Footstools are considered a half seat.
Stains (including
but not limited to):
- Foodstuffs and Beverages
- Human and Pet Bodily Fluids
- Cosmetics
- Ink
- Paint
- Grease from Foodstuffs
- Shoe Polish
- Superglue
- Corrosive Substance
Structural Defects:
- Breakage or separation of frame components
- Bending or breaking of metal components
- Excessive loss of resiliency of foam or fibre filled
interiors
- Electric Motors and Hand Controls
Accidental Damage (resulting in):
- Rips, Tears and Burns
- Seam Splitting
- All Stitching
- Buttons and Zips
- Peeling of the Hide
- Lifting of Veneers
- Pet Damage
Free Care Kit (on 4
or more seats)
For routine care and maintenance, normally £45.
Recommended by Land of Leather.
No Depreciation Value
In the event we are unable to repair your item and need
to replace it, their is no depreciation on the value
of your goods.
Land of Leather currently offer Ultimate Care Platinum
at £50 per seat.
Footstools are considered a half seat and are charged
at £25.
Orders comprising 4 - 6.5 seats valued below £1000
are charged at £200.
Platinum cover is not available on orders comprising
11 or more seats.
You will be given the option of adding Ultimate Care
before you checkout.
Our system will automatically calculate the cover available
based on your cart contents and clearly indicate the
cost of both Platinum and Gold.
Stains Covered - Including, but not
limited to*:
- Tea
- Coffee
- Hot Chocolate
- Red/White Wine
- Alcohol
- Milk
- Blackcurrant Juice
- Orange Juice
- Fizzy drinks
- Curry
- Spaghetti Bolognese
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- Pizza
- Grease from Foodstuffs
- Chocolate
- Confectionery
- Shoe Polish
- Nail Varnish
- Cosmetics
- Soap Products
- Paint
- Wax
- Human bodily fluids
- Animal bodily fluids
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*Subject to terms & conditions
(Excluding soot, mineral oil, bleach, & dye transfer.)
Click
Here to view more information about Ultimate Care.
Our primary objective in the event of a claim will be the
restoration of your upholstery, and you should contact
us on 0870 3206614 within 72 hours of the accident occurring.
We will then offer you a mutually convenient appointment
for one of our experienced specialists to call and rectify
your problem. Where the accident is likely to result in
a stain, please act immediately. Remove any solid matter.
Soak up and moisture using a white cloth or absorbent
tissue. Do not rub or use household cleaners or abrasives.
Stains can be limited at this point using the blot and
dabbing action. These terms apply for the full 5 years
of your Ultimate Care policy, so even in year 5 of your
policy, you could receive a contribution of 50% of your
original purchase price towards a replacement item*
The information presented here contains a brief summary
of cover & should not be taken to represent all
the terms & conditions contained in the certificate
of insurance. A copy of which is available from your
local store or direct from the scheme administrators,
Homeserve Warranties Ltd. This insurance is underwritten by Inter Partner Assistance SA. Inter Partner Assistance SA are a wholly owned subsidiary of AXA Assistance SA and part of the worldwide AXA Group. Homeserve Warranties Ltd is authorised and
regulated by the Financial Services Authority (FSA).
Our FSA registration number is 311648.
Land of Leather Ultimate Care is in addition to, and
does not affect your statutory rights. Calls may be
recorded for training, security & monitoring purposes.
* Subject to terms and conditions.
** Helpline Opening Hours: 9am - 5.30pm Mon - Fri (Excluding
Public & Bank Holidays)
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