We currently accept Visa, MasterCard and Maestro.

CONDITIONS OF SALE

1. Definitions

In these terms:-

1. "You" and "your" refer to the person who buys or has agreed to buy goods from us.
2. "We", "our" and "us" refer to Land of Leather Limited (trading as Land of Leather), our employees, sub-contractors and agents.

N.B. Throughout these Terms and Conditions none shall in full or part override or affect your statutory rights.

2. Variations

Neither you nor we may alter the terms of this agreement without the agreement of the other. If you require any changes, please make sure that you ask for these to be put in writing. This is to ensure that you can avoid any problems surrounding what you have agreed and what is expected of us.

3. Order Waiting Time

Although we cannot specify the precise date of delivery at the time that you place your order, you will be given an approximate waiting time. Your goods will, except in circumstances beyond our control, be available to deliver to you within a reasonable time frame based on the original estimated date. If events or circumstances outside our control affect the original estimated delivery date beyond a reasonable time, we will inform you.

4. Place and Time of Delivery

We can only deliver to an address in mainland Great Britain and the Isle of Wight. We regret that we are unable to give a specific time of day for delivery. We will do all that we reasonably can to meet the date given for delivery. In the event of our failure to deliver due to unforeseen circumstances beyond our control, we will contact you immediately we become aware of the problem and arrange an alternative delivery date, within one calendar month of the original scheduled date. It is our responsibility to ensure that the goods are delivered to the entrance of the premises specified by you. It is your responsibility to ensure that the goods can be delivered to the room of your choice therefore we will only deliver beyond the entrance of the premises at your risk. We expect our employees, sub-contractors or agents to exercise reasonable standards of care at all times; you will not suffer as a result of their proven neglect, negligence or dishonesty. Please tell us as soon as you can if there are likely to be any problems that may affect your delivery. We will not deliver any goods if access is denied or it is not safely possible. We will not normally remain at a delivery site for more than 30 minutes. If we are not able to deliver the goods in this time due to your fault or something about which you knew but did not tell us 48 hours prior to the scheduled delivery date, you will have to pay the previously agreed delivery charge for the aborted delivery. You may also be liable for reasonable storage charges from the date of an abortive delivery set out at 10 below that arises because of circumstances that were within your control. Where the abortive delivery results from circumstances within your control we will charge you for redelivering the goods at our normal delivery charge for the distance of the delivery. In any event, if delivery is not possible, we will arrange with you, to make a delivery to another address and/or on another date. In most cases the delivery driver will not be able to offer a revised delivery time or date on site because of pre-booking lists. With your assistance we will arrange a new delivery date as soon as possible after the originally abortive attempt, as we want the goods to be in your possession as quickly as possible.

5. Price

The price is in £ Sterling and is agreed at the time the contract is made and includes Value Added Tax and other taxes, duties or tariffs.

6. Terms of Payment

1. We will normally ask for a deposit toward the price at the time of entering this agreement or before delivery.
2. Unless you have entered into a separate credit agreement, payment of the total price (less any deposit) is payable (see (d) below) prior to delivery by us.
3. If you have a claim against us you cannot withhold more than the value of goods that have not been received by you at that time.
4. Payment for goods to be delivered within the United Kingdom must be made prior to delivery, or we will be unable to deliver to you. Acceptable methods of payment are cash, credit card and debit card.
5. If you wish goods to be delivered outside the United Kingdom, please discuss payment with a member of staff. Unless otherwise agreed, payment must be in full and in £ Sterling to us no later than three working days before we despatch the goods to you.
6. To protect your security and to prevent credit card fraud where possible, we reserve the right for proof of ID on all purchases.
7. If the delivery address and billing address are different, or to enable us to carry out necessary security checks, you must provide two proofs of address, which would ideally come from utility bills e.g. council tax, gas, electric, etc. We can only accept originals - NOT copies.

7. Ownership

The goods remain our sole property until full payment has been received by us at which time title passes to you. You will be responsible for the care of the goods once you have received delivery of them.

8. After Sale Service

We will replace or where appropriate repair any goods that fail within twelve calendar months of delivery by reason of faulty materials or workmanship, provided that you notify us within a reasonable period of the failure. We can only provide service to an address in mainland Great Britain and the Isle of Wight. Please note that we will charge you for our reasonable expenses incurred in dealing with unfounded claims made. In all cases remedies offered by us shall not affect your statutory rights or our statutory responsibilities.

9. Limitations

We will not pay for:-

1. Fair wear and tear or damage caused by negligence and/or improper use (unless it is our suppliers' or our own negligence or improper use).
2. Damage that occurs as a result of repairs or alterations made without our approval.
3. Loss or damage relating to your business.

10. Storage

It is our policy to deliver goods to you as quickly as we can. In return we expect you to assist us to arrange the delivery date promptly once you are advised that the goods are available. We would normally expect you to confirm with us a mutually acceptable date for delivery within 72 hours of you being notified that the goods are ready for despatch. The result of unnecessary delays is additional costs arising, which we can charge to you for storage and insurance of the goods you have ordered currently being £4.00 per day per order if, you are present to make delivery arrangements and fail to do so within seven days of notification. If this charge is imposed we will provide an invoice. Any charge for storage and insurance will be subject to the terms of payment set out above in clause 6.

11. Cancellation

1. Under The Distance Selling Regulations, customers who have purchased goods from our website are allowed a seven working day "cooling off" period in which to cancel any order. If you wish to take up this option you must let us know within this period, either by using the link provided within your confirmation e-mail or by sending written notice to us at the company address in the order confirmation. In any dispute proof of cancellation must be provided and in this respect you are advised to keep a copy of all correspondence sent, together with proof of despatch where applicable.
2. Other than (a) above, once you order goods from us, you cannot cancel the order unless we are in breach of our obligations to you.

12. Severability

Each of these terms is severable. This means that if one term is not considered to be legally enforceable, that will not necessarily mean that the other terms are not enforceable.

13. Data Protection

Please note that the provision by you of personal data on this form infers your consent to the transfer of details relating to your purchase(s) including your name address and telephone number to the warranty administrator and between any other authorised party involved in processing any subsequent claim that you may make. We will also be entitled to use personal data held by us for accounting, statistical or marketing purposes or any other reasonable purposes connected with our business.

14. Notices

Any notices that we need to give you will be sent by post or fax to your last known address (or registered office if you are a limited company).
Notices will be considered to be served two working days after they are sent.
We recommend that you send any notices to us at Internet Sales Department, Unit 2 Wessex Gate Retail Park, Broadstone Way, Poole, Dorset, BH15 3TE by recorded delivery post.

IMPORTANT INFORMATION

Land of Leather
Land of Leather is a business name under which Land of Leather Limited carries on business.

Registered office
Units K1-K2
Lower Road
Northfleet
Kent
DA11 9BL

Registered in England under No. 2855433
VAT Registration No. 628 2316 47
Authorised and regulated by the Financial Services Authority

Jurisdiction
This contract falls under the English Law

Products and descriptions

The information contained in our website is intended for guidance only and products/prices described in it are subject to change without notice.
We reserve the right to withdraw any offers without prior notice.
The prices advertised on this website are exclusive to internet customers and are not offered in conjunction with any other offers or promotions that may be advertised from time to time within our stores.
APP means After Promotion Price.

Website functionality

We do not guarantee that our website will be compatible with all hardware and software which may be used by visitors to the site. If you experience any difficulty using our website, please contact the webmaster.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted when the order is placed using 128bit SSL encryption. We employ additional security from both Visa & MasterCard to ensure your shopping experience remains secure.

Privacy Policy

We are committed to protecting your privacy and will only use the information that we collect about you lawfully.

We collect information about you:-

1. To process your order.
2. To provide you with the best possible service.

• Your Name
• Your Address
• Your Phone Number
• Your Email Address
• Your Payment Details

1. The contents of your shopping cart once you have selected an item.
2. Addresses you may have added to your address book.
3. Affiliate referrals.

Contacting Us

If you need to contact us, please use our Online Support Form.
Alternatively, you can fax us on 01202 330398 or write to us at:-

Internet Sales Department
Land of Leather Limited
Unit 2, Wessex Gate Retail Park
Broadstone Way
Poole
Dorset
BH15 3TE